Hello there, and nice to meet another fan of the series ! Tho I guess only fans knows of the Outbreak games...
Anyway, about your problem, I know this might sound stupid but have you tried pressing Circle/X instead of Cross/A ?
Hello people , no I am not that humble. I am just your random video gamer, stuck in his room, doing nothing cause I am just a lazy idiot, thus I will surely get over it someday. I played a LOT of games, but your main interest would be which Resident Evils I finished, I guess. I've done RE1, RE3, RE...